Artificial Intelligence (AI) is a new exciting opportunity to better protect European consumers. As the European Commission calls for a human-centric AI, we see exciting developments which put the welfare of users and citizens at the heart of new AI tools.
During this webinar, a new promising application to screen the compliance of consumer contracts with EU law will be presented. Policy-makers and stakeholders will discuss how to reinforce EU consumer protection policy with AI.
Join key actors from the digital sector, regulatory authorities, policy-makers and academic experts at this virtual event for a morning of stimulating discussions.
Ms. Pachl has worked at BEUC, the European Consumer Organisation, since October 1997, first as Legal Advisor, then as Senior Policy Advisor and presently as Deputy Director General.
Ms. Pachl leads BEUC’s work on the Digital Single Market, on consumer rights, redress and enforcement. She is also responsible for horizontal and strategic policy issues and represents BEUC in the European Commission’s REFIT platform and in the stakeholder group of EU’s Agency for Network and Information Security (ENISA). She also co-ordinates BEUC’s law enforcement activities.
BEUC represents 43 independent national consumer associations from 31 European countries. The primary task of BEUC is to act as a strong consumer voice in Brussels and to try to ensure that consumer interests are given their proper weight in the development of all Community policies.
Alexandre de Streel is Professor of European law at the Universities of Namur and Louvain in Belgium. He is Academic Co-Director at the Centre on Regulation in Europe (CERRE) and the Director of the Research Centre for Information, Law and Society (CRIDS), focusing his research on Regulation and Competition Law in the network industries.
He is a member of the Scientific Committee of the Florence School of Regulation (FSR) at the European University Institute in Florence and Research Fellow at European Institute of Public Administration (EIPA) in Maastricht.
Alexandre regularly advises international organisations (such as the European Commission, European Parliament, OECD, EBRD) and national regulatory authorities on regulatory and competition issues in network industries. He is also an Assessor (member of the decisional body) at the Belgian Competition Authority.
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