How can Artificial Intelligence protect consumers? Use cases and implications for EU Policy

14/10/2020 - 08:00

Artificial Intelligence (AI) is a new exciting opportunity to better protect European consumers. As the European Commission calls for a human-centric AI, we see exciting developments which put the welfare of users and citizens at the heart of new AI tools.

During this webinar, a new promising application to screen the compliance of consumer contracts with EU law will be presented. Policy-makers and stakeholders will discuss how to reinforce EU consumer protection policy with AI.



Free for CERRE members and CERRE academics
Free for representatives from EU Institutions and from Governments
Fee for non-CERRE members and non-CERRE academics


Registration & welcome coffee


Welcome and introduction 

Alexandre de Streel

Joint Academic Director, CERRE
Professor of EU Law, University of Namur



Presentation | CLAUDETTE (automated CLAUse DETecTEr): a new Machine Learning powered analysis of consumer contracts

Giovanni Sartor

Professor of Legal Informatics & Legal Theory, European University Institute
Professor of Legal Studies, University of Bologna



Conversation: Towards an AI-powered consumer protection

Marie-Paule Benassi 

Head of Unit, Consumer Enforcement & Redress,
DG JUST, European Commission



Rossana Ducato 

Lecturer in IT Law and Regulation
School of Law, University of Aberdeen



Ursula Pachl

Deputy Director-General,
BEUC, the European Consumer Organisation


Conclusions & takeaways  


Wednesday 14 October 2020, 8.00-8.00,

CERRE members and nominated guests receive priority when registering. All other registrations are provisional until confirmed by email by CERRE. If you have any questions about your registration, or do not receive a confirmation email, please contact